Have a question about repairing or building your credit, or about how FixMyCredit.ca works? The fastest way to reach us is by email, we read every message and reply within one to two business days.
The fastest way to reach us:
What to Include in Your Message
Three details get you the fastest answer: your question or goal, where you are in the process, and your province.
- Your question or goal: for example, disputing a report error, dealing with collections, or rebuilding after a consumer proposal.
- Where you are in the process: just researching, or ready to be connected with a partner.
- Your province: some credit-help options work differently across Canada.
Ready to Get Started Instead?
If you’d rather skip the inbox, our free credit assessment takes about 60 seconds and connects you with a trusted Canadian partner suited to your situation, no cost, no obligation.
Before You Contact Us
Two things speed up every reply. First, FixMyCredit.ca is a referral service: we connect you with an independent debt specialist for a free assessment, so questions about a specific plan, payment, or file belong with the specialist you were connected to. Second, we cannot see your credit report and never ask for it by email; if you want the report reviewed, the free assessment is the place to start. For anything about a page on this site, a correction, or a partnership, this form reaches us directly.
About FixMyCredit.ca
We’re a free Canadian credit-help referral service, not a lender, debt counsellor or credit-repair firm. You can read more about what we do on our about page.
Email: info@fixmycredit.ca
Hours: we answer email Monday to Friday, 9 a.m. to 5 p.m. ET.
