Have a question about repairing or building your credit, or about how FixMyCredit.ca works? The fastest way to reach us is by email — we read every message and reply within one to two business days.
The fastest way to reach us:
What to Include in Your Message
- Your question or goal — for example, disputing a report error, dealing with collections, or rebuilding after a consumer proposal.
- Where you are in the process — just researching, or ready to be connected with a partner.
- Your province — some credit-help options work differently across Canada.
Please don’t send sensitive documents (credit reports, SIN, account numbers) by email. If a partner needs documents, they’ll collect them through a secure channel after you’re connected.
Ready to Get Started Instead?
If you’d rather skip the inbox, our free credit assessment takes about 60 seconds and connects you with a trusted Canadian partner suited to your situation — no cost, no obligation.
About FixMyCredit.ca
We’re a free Canadian credit-help referral service — not a lender, debt counsellor or credit-repair firm. You can read more about what we do on our about page.
Email: info@fixmycredit.ca
Hours: we answer email Monday to Friday, 9 a.m.–5 p.m. ET.
